How to Manage Your Subscription

This document will explain how to manage your Footnote subscription. Specifically, you will learn how to:

• View your current subscription

• Update your subscription to upgrade or downgrade your Footnote plan

• Cancel your subscription

• View or edit your payment information

• View or edit your billing information

• View your Footnote invoice history

Stripe manages all Footnote payments. All the above functions can be accessed on your Footnote > Stripe Dashboard. To access your Footnote > Stripe dashboard, log in to tryfootnote.com. When viewing your dashboard, you have two options, both located in the lower left-hand corner of the page:

1. Subscription widget

2. Your Account Page

Subscription Widget

Find your subscription widget. It should look something like this:

Click the downfacing carrot to expand the widget.

Select the underlined “Manage Subscription” button. This will take you to your Footnote > Stripe dashboard. 

Your Account Page

Click on your email address in the lower lefthand corner of your Footnote dashboard to see your account page. Here you can:

• Add a photo to your profile

• Add a First and Last name to your profile

• Change your tryfootnote.com password

• Access your Footnote > Stripe Dashboard (click the “Manage Subscription” button on the right-hand side of the screen)

• View the Footnote Terms of Service

• View the Footnote Privacy Policy

To access your Footnote > Stripe Dashboard, click the “Manage Subscription” button on the right-hand side of the screen.

Footnote > Stripe Dashboard

Once you are on your Footnote > Stripe Dashboard, you can:

• View your current subscription

• Update your subscription to upgrade or downgrade your Footnote plan

• Cancel your subscription

• View or edit your payment information

• View or edit your billing information

• View your Footnote invoice history

To return to your Footnote dashboard, please click the “Return to Footnote button.